“Dear Mr Cheung
Many thanks for your prompt reply – we received the will copies this morning and we only saw you yesterday! Very impressive as indeed all your dealings with us have been. You have been extremely professional and knowledgeable and it is a weight off our minds to know now that our wills have been properly written and that we can rely on you for the future.
We would be happy to recommend you to any of our friends who require a solicitor.
Many thanks again”