What to Expect When You First Contact Marsons for a Conveyancing Quote

Getting a conveyancing quote can feel like the first hurdle in a process you may not have been through before, or may not have been through for many years. Knowing what happens at each stage, and when you will be asked for money, makes the whole thing far less daunting.

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Here is what to expect from the moment you first get in touch.

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Speaking to our onboarding team

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Our onboarding team are your first point of contact, and they are here to help. You can reach them by email, but you are also very welcome to call. Many people find it easier to talk a transaction through than to work it out from a written quote, and we are always happy to walk you through how conveyancing works before you commit to anything.

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Understanding your quote

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Once you get in touch, the onboarding team will send you a quote. This sets out our legal fees, and it also sets out the disbursements that arise during a conveyancing transaction, which are the payments made to third parties on your behalf.

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It is worth reading the whole quote rather than just the headline figure. We pride ourselves on having no hidden fees. What you see is what you get, and we try to account for the likely eventualities so that you understand what your conveyancing will involve from the outset.

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Instructing us

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If you are happy to proceed, you can either call us to say so, or simply click the blue button on the quote we have sent you. That prompts our onboarding team to begin opening your file, whether you are buying or selling.

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We will then send you the forms we need you to complete, along with your identity and source of funds checks. These are standard requirements and apply to every transaction.

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When you will be asked for money

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At the start of any transaction we ask for funds on account. This forms part of your formal instruction to us, and it is what allows work on your matter to begin.

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If you are buying, the next time we will ask you for funds is shortly before exchange, when we will need your deposit. This is usually ten per cent of the purchase price.

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Your completion statement

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Once contracts have been exchanged and a completion date is fixed, we send you a completion statement in the period between exchange and completion.

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For a purchase, this breaks down everything incurred during the transaction. It accounts for the funds you sent at the start, and it sets out any further disbursements that need to be paid.

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For a sale, the completion statement shows the amount due from the buyer's solicitors, along with anything that needs to be paid out, such as redeeming your existing mortgage, and the balance that will be sent to you once completion has taken place.

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No surprises

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The aim throughout is that you always know where you stand. If anything in your quote or your completion statement is unclear, please ask. We would far rather explain it than leave you guessing.